Hospitality & Venue Operations
From pre-opening development to sustained profitability — KO Management brings 20+ years of executive-level hospitality expertise to every engagement.
Operational Excellence at Every Level
Avi Kopelman has opened, operated, and optimized some of the most recognized venues in Las Vegas, Chicago, and Puerto Rico. Working with industry leaders including TAO Group, The Light Group, MGM, Caesars, Hard Rock, Marquee Nightclub, La Mallorquina, Sushi by Bou, and 7eight7, KO Management delivers the systems, talent, and strategy that transform venues into high-performing businesses.
Consulting Services
Pre-Opening & Development
Concept development, floor plan review, vendor sourcing, licensing strategy, and full pre-opening project management to ensure a flawless launch.
- Concept & brand alignment
- Licensing & permitting strategy
- Vendor & supplier sourcing
- Pre-opening project timelines
- Soft-open & grand-open execution
Hiring & Training
Building high-performance teams from the ground up — recruiting, onboarding, and training programs that set the standard for service excellence.
- Executive & management recruitment
- Front-of-house staffing models
- Service standards & SOPs
- Ongoing training programs
- Culture & retention strategies
Operations & Profitability
Day-to-day operational audits, cost controls, inventory management, and process optimization to maximize efficiency and bottom-line performance.
- Operational systems & SOPs
- Food & beverage cost controls
- Inventory & purchasing oversight
- POS & technology integration
- Health & safety compliance
Sales, Marketing & Events
Revenue-driving strategies across private events, bottle service programs, partnerships, and targeted marketing to fill seats and grow top-line revenue.
- Private event programming
- Bottle service & VIP strategy
- Brand partnerships & sponsorships
- Social media & digital marketing
- PR & influencer activations
Financial Performance
P&L ownership, budgeting, forecasting, and financial reporting that give ownership and investors full visibility into venue performance.
- P&L management & reporting
- Annual budgeting & forecasting
- Labor cost optimization
- Revenue per cover analysis
- Investor & ownership reporting
Brand & Guest Experience
Elevating every guest touchpoint — from arrival to departure — to build loyalty, drive repeat visits, and establish a venue's reputation in the market.
- Guest journey mapping
- Ambiance & atmosphere consulting
- Loyalty & VIP programs
- Online reputation management
- Brand standards enforcement
Venue Experience
Proven results across four of the most competitive hospitality markets in the country.
The epicenter of Avi's career — overseeing operations for marquee properties with TAO Group, The Light Group, MGM, Caesars, Hard Rock, Marquee Nightclub, La Mallorquina, Sushi by Bou, and 7eight7. Managing multi-million dollar venues, high-volume bottle service programs, and world-class entertainment experiences.
Deep roots in the Chicago hospitality scene — building and leading teams across the city's most competitive dining and nightlife corridors, with a focus on operational discipline and guest experience.
Bringing world-class hospitality standards to the Caribbean market — consulting on resort and entertainment venue operations, staff development, and revenue optimization in a high-growth tourism destination.
Retained through KO Management and Consulting LLC to lead operations for Shiners on the Levee in Newport and the pre-opening development of Dailey's Burger Bar in Covington.
- Oversee Shiners' food and beverage operations and a 45-person team, with the venue on pace to exceed $2 million in gross sales. Strengthen operating procedures, compliance, labor management, and inventory controls.
- Develop and budget daily and weekly events and activations to build local community engagement and drive guest traffic.
- Lead Dailey's Burger Bar's pre-opening strategy for a targeted December 1, 2026 opening and New Year's Eve 2026 grand opening, preparing the concept to serve three meal periods.
- Manage pre-opening infrastructure, including POS and surveillance systems, floor plans, remodeling, furniture, fixtures and equipment procurement, vendor relationships, and account setup.
- Direct menu development and food and beverage cost analysis, aligning offerings with the concept's operating needs and financial goals.
- Develop programming and marketing launch plans while overseeing employee recruitment and training to prepare the team for opening.
Ready to Elevate Your Venue?
Whether you're opening a new concept, optimizing an existing operation, or scaling a multi-unit portfolio — KO Management brings the expertise to get it done.
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